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Answers to Frequently Asked Questions
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A Virtual Domain means having your own domain name (http://www.your-name.com) without having to install expensive server hardware and software. With a Virtual Domain, you utilize our server's storage space, however you are still professionally represented via your own personal Internet web address domain name (www.your-name.com) and by your own personal e-mail address domain name (you@your-name.com).
You should check InterNIC's "WHOIS" service to make sure that your desired domain name is available.
The InterNIC is an independent organization responsible for holding the registration and routing of Internet domain names. Without these people it would be virtually impossible to maintain sanity on the Internet. Registration fee is $70 for the first two years and $35/year thereafter for your virtual domain name. The InterNIC will send you an invoice via email between 3 weeks to 1-1/2 months after the domain is registered.
Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.
No, you will need local Internet access in order to maintain your web site and retrieve email addressed to your site. If you have questions concerning your current Internet access, and whether or not it will comply with Zone Internet's web services, please contact us via e-mail.
Yes. We will contact the InterNIC once your account is activated to request either a new domain name registration or a domain name modification (trasferring an existing domain to our servers). Please DO NOT submit a registration or modification template to the InterNIC as this will only delay the process.
Yes, just be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service with your current provider while waiting for InterNIC to complete the transfer process. We will provide you with a temporary IP address so you can mirror the site on our server. All email and web pages will still be accessed from your current site. When InterNIC announces the completion of the transfer there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact your previous host to have them delete the old domain from their records and update their DNS record. If you use this same provider for your Internet access you will not be able to access your domain site until they update their DNS. When we file a modification one of the current listed contacts must ok the move. Internic will send a email that you must ok to have the redirection of your domain completed. if the contact email on your domain has changed from the time you originally registered it, you will need to fax a authorization to complete the process using a tracking number we will provide upon request
Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All Internet providers must update their records (DNS tables) to reflect the new site's location.
Files must be transferred to the web server via File Transport Protocol (FTP) or Telnet. If you need FTP, telnet, mail, or other Internet software, visit Shareware.com. Shareware.com is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs.
You have unlimited access via FTP and Telnet 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.
Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information available to the users of the Internet community and we encourage our customers to utilize such an enormous medium.
New accounts are generally set up within 24 hours from the time we receive your order. Once an account is set up an activation notice will be sent to you via email including your user-ID, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification.
Yes. We encourage our customers in need of assistance to send e-mail to Support@trafficblaster.com with questions or concerns about their web site. However, we provide technical support only, we cannot provide help with HTML syntax or CGI programming problems. Tech support is done 7 days a week and is staffed over 20 hours per day.
Yes, we do allow you to create subdirectories which you can use to offer friends or clients space as long as its within our policy guidlines. You can also request additional FTP accounts with limited access to a specific directory for a small additional setup charge.
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